Report an Issue

If the issue you are reporting is an emergency, please call 911

Reporting an Issue via Website

You can use this web-form to submit your issue to the City 24 hours a day. Outside of business hours, one of our 24 hour agents will enter it into the City's work order database so it is available for action at the start of business the following business day.

Reporting an Issue via Telephone

The Citizen Response Center answers calls 24 hours a day, seven days a week. During business hours, the operator will transfer you to the person or department best able to assist you. Outside of business hours, the operator will enter the issue you are reporting into the City's work order database.

Citizen Response Center - 770-730-5600

Reporting an Issue via the CoSSpotter Smart Phone App

CoSSpotter is a free, simple, and intuitive smart phone application that enables the residents of Sandy Springs to identify public safety, quality of life and environmental issues and report them to city hall for quick resolution. Powered by CitySourced technology, the application uses your smart phone’s global positioning system to automatically provide the issue's location, simplifying the reporting process for both you and City staff. Once you have submitted an issue, you track resolution efforts within CoSSpotter or via the web. CoSSpotter is free to download and use. Select the type of smart phone you own below for information on downloading and installing CoSSpotter.